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Service guarantee

We guarantee the flowers/gifts received are at good condition. You will acquire 100% satisfaction.

All the flowers/gifts will be sent on time before the order is submitted for not less than 24 hours.

In event of any proven unsatisfying quality issue, We will provide a free replacement or make any appropriate arrangements.

We offer a 100% guarantee on our service quality. Please contact us by email, phone or fax within 24 hours in case if you have any comments or complaints.

  • Phone: (852) 2267-8707
  • Fax:(852) 2750-8455
  • Customer Service Email: cs@dotdot2.com

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